JUGO is not only a BI implementation partner, but also takes care of its clients with affordable and high-quality proactive management. We offer this service both on-premise and remote via local-shoring, where the service is tailored to the needs and wishes of the client.

On Premise

After an implementation, JUGO often remains involved with the management organization to support it with the daily use of the systems. Depending on the need, this support varies from the monitoring of data channels from source systems to SAP BW to 2nd line management support, where incidents and small developments are picked up and implemented.

Local-shoring

“Local shoring” is the new alternative to off-shoring. Where off-shoring often leads to longer and more difficult lines of communication with the necessary delays and less quality due to a lack of understanding of each other, local-shoring works with highly qualified consultants (NL) who, if necessary, come to the location, often within the hour , because a face-2-face tuning is more efficient.

The result is short clear lines of communication, where the contact person is also the consultant who will provide the solution. As a result, disruptions are picked up and resolved faster and changes have a shorter turnaround time and are also delivered with higher quality. We dare to guarantee that in the end the environment will become more stable, the time-to-market of changes and new reports will become shorter, and ultimately the costs will be lower than with regular off-shoring.